Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. 

At The Craftkala there is no provision for return or replacement of the items purchased. If any items are missing from your order , reach out to us through the contact us page.

Refund and Cancellation

Customers can cancel the order and apply for refund under 24 hours or before shipping of the parcel whichever is earlier. In case of cancellation of order the customer will receive the full refund through the mode of payment selected. Customer will receive the amount in T+2 working days after cancellation of the order. To know more about the return or cancellation , kindly visit contact us page.