Returns & Exchanges:

Currently, we do not offer returns or exchanges.

Refunds:

Refunds are applicable only in case of product damage (for the damaged unit only). To process a refund, please ensure:

  • An unpacking video of the product is recorded.
  • The request is made within 72 hours of delivery.

How to Claim:

  • WhatsApp us at +91 79842 07327
  • Or Email us at thecraftkala@gmail.com

We will review your claim and process the refund promptly for the damaged item.