Returns & Exchanges:
Currently, we do not offer returns or exchanges.
Refunds:
Refunds are applicable only in case of product damage (for the damaged unit only). To process a refund, please ensure:
- An unpacking video of the product is recorded.
- The request is made within 72 hours of delivery.
How to Claim:
- WhatsApp us at +91 79842 07327
- Or Email us at thecraftkala@gmail.com
We will review your claim and process the refund promptly for the damaged item.